Dashboard 101: How to Use the Service Request Dashboard

In this class you will learn the basic usage of the ServiceChannel Location Portal / Dashboard

By the end of this session participants will learn how to:

  • view the summary calendar for upcoming provider visits

  • create a Work Order

  • recognize the life cycle of the work order

  • view work orders in the Open, In Progress statuses, as well as historical work orders

  • add notes to work orders

  • provide feedback on service providers' performance

Learn More in ServiceChannel University: Dashboard Guide

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About this Course

Course Code: SA0101

Product: Service Automation Dashboard

Offering Type: Pre-recorded Webinar

Duration: approx. 60 min

Skill Level: Beginner

Target Audience: Location Users, Regional Managers, and Facility Managers