Dashboard 101: How to Use the Service Request Dashboard

In this class you will learn the basic usage of the ServiceChannel Location Portal / Dashboard

By the end of this session participants will learn how to:

view the summary calendar for upcoming provider visits
create a Work Order
recognize the life cycle of the work order
view work orders in the Open, In Progress statuses, as well as historical work orders
add notes to work orders
provide feedback on service providers' performance

Learn More in ServiceChannel University: Dashboard Guide

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Course Code: SA0101

Product: Service Automation Dashboard

Offering Type: Pre-recorded Webinar

Duration: approx. 60 min

Skill Level: Beginner

Target Audience: Location Users, Regional Managers, and Facility Managers